About Us

It seems to be an industry practice that Credit Hire Companies can charge ‘at-fault insurers’ an inflated price for car hire.  But we don’t think that’s fair…

…And we’ve built our business around finding out what a fair price is in every possible situation.

Helping customers reduce Credit Hire Invoice costs for 5 years.

Arbitrate will deliver real savings on Indemnity against incoming Credit Hire Claims.

We have a unique platform providing Basic Hire Rate evidence on historic and up to date Credit Hire claims.

Our Service

Our evidence is contemporaneous and geographically appropriate

Recent case law substantiates the way that we work

All data is stored and processed in a secure Amazon Web Services environment

Our dedicated team provide a same day report generation service

Our People

Our growing Operations team is based in Reading and led by our experienced SMT consisting of:

Matthew Porter

Chairman & CEO

Matt has been running people,
technology and data driven outsourcing
organisations for 23 years, building up
an extensive network of contacts and
a wealth of relevant experience.

Matt has set-up, developed and then
sold two companies into UK plc’s, plus
worked for a number of private equity
backed businesses in regulated industries.

Matt Millington

Commercial Director

Matt has been managing Motor Claims,
Credit Hire and outsourcing Operations for 21 years; both in the UK and India.  Over this time he has also gained experience in Six Sigma and Supply Chain.

Matt has helped set-up and develop a company which was then sold into a UK plc and has worked for a number of businesses in the Motor Insurance and Credit Hire industries.

Call us today